Since incorporating in 1997, Planet Dog has been bringing people and dogs together for fun and mutual support through their sustainable, durable, made-in-the-USA product line. The heart of the business is the Planet Dog Foundation, their philanthropic arm, which receives 2% of every sale. With award-winning products such as the doggie-durable, non-toxic and mint-scented Orbee-Tuff® Snoop® puzzle or the Double-Tuff® Diamond Plate balls, Planet Dog is an innovative leader in the ever-thriving pet market.
Planet Dog sells to more than twenty trading partners ranging from LL Bean to Life is Good® and uses B2BGateway’s EDI SuiteApp for NetSuite to process transactions in live time, providing them with instant access to orders and payments.
The SuiteApp is a cloud-based, fully-integrated Electronic Data Interchange (EDI) solution for NetSuite that provides automatic web services integration. The B2BGateway EDI SuiteApp completely removes the need for Planet Dog to manually enter data and can expedite the order-to-payment process for Planet Dog’s trading partner base.
"It used to take four to six hours for customer service to process EDI orders every week," states Sean Callahan, Planet Dog’s Director of Operations. "Setting up EDI through B2BGateway made that a 20-30 minute process. We are still working on the fulfilment side, where we expect the time savings will be even greater."
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