CommercehubHello and thank you for your interest in becoming EDI compliant for Commercehub. You are on the right path to become EDI compliant to trade documents with Commercehub. In most cases, Commercehub requires suppliers to begin exchanging all business documents in an EDI format once they have been approved as a Commercehub supplier.
What accounting package / ERP do you have?
B2BGateway offers fully-integrated EDI for Commercehub and can connect to many of the popular accounting packages and ERPs used today such as NetSuite, QuickBooks, Sage, Intacct and others. Please check our 'INTEGRATION' tab to learn more.
I filled out a contract for B2BGateway EDI; what happens next?
Once a client of B2BGateway, we will schedule a "Kickoff Meeting". This meeting is essential to the setup the each relationship as it will give you and your team a chance to meet your setup team at B2BGateway and to ask any technical questions that you may have missed. During the setup phase, you will be assigned a dedicated setup support engineer who will walk you through the integration, trading partner questions and our client portal. For more information about the Setup Queue and trading partner visibility, please visit our Setup Queue information page.
How long does it take to get a Trading Partner setup?
As each relationship requires different documents and different accounting package / ERPs this is a difficult question to answer. EDI is not an "out of the box" solution and requires communication between multiple parties to get setup properly. Please speak to a sales associate by calling 401-491-9595 x 5 for more information.
Now that setup is complete, what can I expect?
Once the integration is complete, you are now "In Production" as we call it. This means you should be actively sending and receiving EDI documents between your trading partners. From here on out, you will have access to our "Rapid Response Team" otherwise known as the "RRT". This is a group of specialized support engineers who will perform general maintenance across your accounts and help you with day to day questions. These are also the people who will stay on top of any changes that the Trading Partners may initiate to ensure that your EDI continues to flow smoothly.
How much does this all cost?
B2BGateway's pricing is always available on our website. You can access this pricing by clicking "get pricing information" at the bottom of this page or by clicking "Pricing" in the menu bar above. Once you fill out a small bit of information, you will be directed to the appropriate pricing page. A sales associate will also be able to help you with this if you'd like. You can talk to us by calling 401-491-9595 x 5 or emailing Sales@B2BGateway.Net