May 08

Managing the Omni-Channel. Hot Topic during SuiteWorld 2015

nsw-omniSpeaking at SuiteWorld, NetSuite’s annual client and partner conference, Branden Jenkins, General Manager for Global Retail at NetSuite, commented on disruption and change and how retailers need to adapt to the new world of omni-channel retail.

According to Jenkins “Retailers need to put systems in place that give them the omni-channel capability”. He believes that the NetSuite eco-system (combination of NetSuite product features and partner add-on features will give NetSuite users a clear lead in the omni-channel market place. NetSuite also introduced their new Point of Sale (PoS) functionality which should greatly enhance the retailers omni-channel approach.

As well getting the product visible and sold through the right channels, the NetSuite user also needs to look closely at a complete and seamless supply chain integration platform. A platform which ties in all the players in the channel from online retail to box store to shopping carts to 3PL providers to drop shippers to manufacturers and more.

The omni-channel approach by NetSuite seems to be working as they were able to announce at SuiteWorld that they have just landed international surfing and clothing company, Billabong as a major new customer. Billabong is starting with NetSuite’s eCommerce platform and says that over time it may also switch its current ERP systems as well.  According to Kadima Lonji, CTO at Billabong, the new NetSuite implementation with enhanced inventory and stock visibility has the potential to deliver Billabong cost savings of $13-million per annum.

If you would like to know more on how B2BGateway’s fully-integrated EDI solutions for NetSuite can help your organization handle the disruption of the omni-channel while at the same time enhancing your business call +1 401 491 9595 (NA) / +353 61 708533 (EU) or email Sales@B2BGateway.Net

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