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Contact TrueCommerce B2BGateway

If you are contacting us with a question or issue about your current EDI solution please login to your Client Portal and create a support ticket or please contact your project manager.

TrueCommerce B2BGateway does what they say they’ll do. Their solution works, they’re responsive and if I have a question I can always reach support. Their staff is friendly and I enjoy working with them.
Bee Bald LLC
Dennis Fisher, CEOBee Bald LLC
From our first contact with Melissa in sales, all the way through testing and into production, it was smooth sailing the whole way. Andrew, our project manager, made this process easy and was very responsive to answering any questions.
Canyon Coolers
John Martin, E-RetailCanyon Coolers
TrueCommerce B2BGateway does such a great job that we just don’t have the problems that we had with our former provider. Thanks for the great job!
Carpenter Sales, Inc.
Johnny MasseyCarpenter Sales, Inc.

My company faced increasing demands from our customers to become EDI compliant, and TrueCommerce B2BGateway had exactly the solution we needed.

TrueCommerce B2BGateway’s solution not only satisfied my customers but also gave my company the capacity for more growth through the efficiencies created by the integration with our accounting package. Thank you TrueCommerce B2BGateway!

Castle Merchandising
John Costelli, PresidentCastle Merchandising
Thanks for your great support! Our Project Manager is amazing and always supportive of us!! We can’t thank the B2BGateway staff enough for everything they do to assist us.
Castle Merchandising
Anthony PepeCastle Merchandising
Using TrueCommerce B2BGateway’s EDI solutions paired with their Warehouse Support Site allows us to eliminate 90% of our manual tasks associated with our trading partner relationships.
Commerce Canal
Ryan Craver, CEOCommerce Canal
I wish I heard about TrueCommerce B2BGateway before trying other service providers. My project manager, Brian, is very knowledgeable and helpful. The on-boarding process was quick and easy and I love that I’m able to automate my imports!
Cookwell & Company
Kyle GreenCookwell & Company

As a client of TrueCommerce B2BGateway, the transition to working with retailer Walmart has been seamless. Using TrueCommerce B2BGateway’s solutions and applications has allowed us to work efficiently with our fulfillment company making sure Walmart’s needs are met on a daily basis.

Thank you TrueCommerce B2BGateway for your help and being there when we Drop Stop needed you most.

Drop Stop
Jeffrey Simon, Co-OwnerDrop Stop

Feedback Sports has had an excellent working relationship with TrueCommerce B2BGateway for four years. TrueCommerce B2BGateway has provided good service and customer support for us.

We run QuickBooks enterprise software and recently started communicating order information and ship confirmations with our 3PL warehouse via EDI through TrueCommerce B2BGateway. We have been able to automate the creation of customer invoices through exporting the shipping information directly into QuickBooks.

Feedback Sports
Feedback Sports, GMFeedback Sports
After 15 years of being in business with TrueCommerce B2BGateway, I can still safely say that operations are flawless. The support crew has been excellent at responding to our needs and requests.
Flour Transport Inc.
Dan HubbardFlour Transport Inc.
Food Innovations has been working with TrueCommerce B2BGateway since 2009, our company was rapidly expanding during this period and we needed to move onto EDI. We found the set up an extremely smooth process, the support has been fantastic and customer service levels are high at all times.
Food Innovations UK
Lisa AdamsonFood Innovations UK

TrueCommerce B2BGateway has been invaluable to our company and its success! Their ability to implement just about any request we have is without question second to none. Their innovative and creative approach when integrating data and mapping with our QB accounting software has made our lives so much easier and we are grateful each day to have them on our side.

They have consistently gone above and beyond to make sure they meet and exceed our every request…and we have had more than a few! KidsEmbrace has become a trusted and respected name in the baby gear business and we know TrueCommerce B2BGateway has played a huge part in giving us that credibility!

KidsEmbrace, LLC
Vincent Mastrangelo, Chief Operating OfficerKidsEmbrace, LLC
EDI is the life blood of the business. Without it, we wouldn’t be working with some of the biggest retailers in the world. TrueCommerce B2BGateway has been a key partner for PUJ in establishing and growing these relationships.

TrueCommerce B2BGateway and Semir Hasukic has provided our company with outstanding customer service in setting up our EDI services. They are courteous and very knowledgeable in their field.

They have been very supportive and available when needed to handle critical situations when I personally have needed their guidance as a novice in this area. You will always be able to connect with someone to help you in any given situation.

RDM Products, Inc
Laurie DohertyRDM Products, Inc
Production Support Team is great, reply time is much quicker since it was put in place – thank you.
Smart Price Sales
Debbie TraunerSmart Price Sales
Without the security offered by TrueCommerce B2BGateway and the knowledgeable staff that they bring to the table, bringing onboard new customers would have been a constant struggle. By using TrueCommerce B2BGateway, from the time we begin business with new customers to live exchanges of data, it takes no time at all.
TRP Company
Stephen PikeTRP Company

Fully-managed EDI Data Connectivity for QuickBooks Pro

Our fully integrated EDI Connectivity Solutions for QuickBooks Pro removes the need to re-key data when exchanging electronic business documents with trading partners & e-Commerce platforms.

  • TrueCommerce B2BGateway offers fully-managed EDI Connectivity solutions for QuickBooks Pro that connect clients with their trading partners and Third Party Logistics Centers (3PLs), facilitating the transmission of hundreds of business documents such as Purchase Orders, Invoices, Inventory Feeds, Advanced Shipping Notices, and more
  • Our EDI Connectivity solutions are 100% built and maintained by TrueCommerce B2BGateway developers, enabling fully customizable and flexible solutions that allow clients to grow
  • We offer 24/7 worldwide support, with staff on the ground in 3 continents
  • Connect to any trading partner using any communication method such as FTP, SFTP, HTTP, HTTPS, AS2, VAN, and many more
  • We are THE B2BGateway that connects clients to global expansion
EDI-For-QuickBooks Pro

EDI for QuickBooks Pro

  • Import Orders automatically into QuickBooks Pro
  • EDI documents sent to trading partners are automated and customizable saving your business time & money
  • TrueCommerce B2BGateway supports EDI integrations with any Third Party Logistics (3PL) company
  • Carton & Pallet Labels and Packing Slip capabilities
  • GS1 Accredited EDI solution

EDI Made Easy

EDI can be complicated without experts to set up and maintain your integrations. TrueCommerce B2BGateway makes it quick, easy, and painless to streamline your EDI setup and become compliant fast.


EDI Integrated with APIs

APIs enables business systems to connect to each other in real-time.

APIs and EDI can both be used to achieve the same goal of integrating vendors to the retailers, ERPs, 3PLs, and any other system.

Beyond EDI

An API is a communication method that facilitates an EDI connection; however, APIs are capable of more than that.

An EDI integration built with an API is flexible and offers companies greater speed and more customization options that goes beyond the scope of standard EDI.

EDI Improves Your Business Efficiency

Automating your supply chain with EDI saves you time & money. Once you are set up, you’ll be able to re-apply those resources to grow your business! EDI pays for itself.

API Integrations Improve Your Business Efficiency

Automating your supply chain with an API integration saves you time & money. Once you are set up, you’ll be able to re-apply those resources to grow your business!
API integrations pay for themselves.

EDI Compliance with Any Trading Partner

Become an eligible vendor for major retailers. We handle the setup and maintenance.

Eliminate Chargebacks

Avoid chargebacks and penalty fees due to EDI non-compliance and costly errors.

Improved Flexibility

APIs offer additional flexibility over standard EDI connections enabling them to fit any business.

Speed Boost

An integration set up with an API can generally out-perform EDI connections serving the same function.

Improve Accuracy

Make your business more efficient by preventing data entry mistakes caused by human error.

Reduce Labor Costs

Automate your data entry & management for a fraction of the time and cost.

EDI Error Monitor

Real-Time Error Monitoring

We actively monitor your EDI relationships to ensure smooth operation.

Lower your Overhead & Get Paid Faster

Improve your ROI and expedite your shipping & billing processes with automated invoicing.

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Expert EDI & API Support

Clients will be provided a team of EDI & API experts to streamline the EDI setup process, provide education, and answer any questions you may have.

As a fully-managed EDI & API solution, we do all the heavy-lifting and handle the ongoing maintenance of your EDI system.

Support available for all clients after-hours and on weekends.