ABOUT TAYSE RUGS
Founded in March of 2005, Tayse Rugs is a company taking a direct approach to improving the home decor market as a whole. Focusing on customer satisfaction and taking pride in the product, Tayse Rugs has built an unmatchable infrastructure that keeps up with the fast pace industry of developing a new meaning to the ever changing standard.
As Business Development Manager, Taylan Sevimli is constantly looking for ways to improve operations at Tayse Rugs, which imports and wholesales machine-made rugs and furniture. With e-commerce orders growing rapidly, he recognized his current ERP solution would soon become a major bottleneck. Sevimli implemented Acumatica’s ERP because of its modern technology, integration with third-party software and ease of customization.
Using Acumatica’s SaaS Cloud version allows Tayse Rugs employees to work from anywhere in the world. Executives visit Turkey often to and can access company information via the cloud and through mobile devices.
Tayse Rugs employs as many as 120 during its peak season and has about 30 people using Acumatica daily.
INCREASED SALES PROCESSES WITHOUT ADDING EMPLOYEES
Using QuickBooks, it would have been difficult for Tayse Rugs to process the volume of orders it now receives from its many customers. “Sevimli says. “Acumatica helps us better integrate with FedEx and UPS and we couldn’t process the orders (with QuickBooks) without hiring more people to get it done.”
“What we can do with two people, our competitors need 7 or 8 or even 12 to handle the same order amount,” he says.
“We’ve also implemented different quality control sets and created dashboards.” Sevimli has customized Acumatica to alert him of late orders or shipments using If-Then statements, which generate actionable data in real time, he says.
“If a sales order was dated Monday and doesn’t ship until Wednesday, we have a table that displays our late orders,” Sevimli explains.
SEAMLESS EDI INTEGRATION
Improving the company’s e-commerce operations was a driving goal for implementing Acumatica, Sevimli says. Step one was streamlining EDI or Electronic Data Interchange with its many customers. Tayse Rugs works with many companies, each having its own EDI requirements. Managing all these unique requirements can be quite complex.
As the company expands into new product areas and adds additional customers, that complexity grows.
Tayse Rugs works with Acumatica partner TrueCommerce B2BGateway for seamless EDI integration.
“In Acumatica, we receive orders through EDI or through spreadsheets we import to Acumatica and enter them manually if a customer doesn’t have EDI,” Sevimli says.
“I can filter orders depending on a desired shipping method like FedEx or UPS. I can convert that data into a shipment document, and run a batch tool, which is located on a different desktop computer, where UPS and FedEx desktop software processes the designated orders. “This customization processes hundreds of orders without us doing anything,” he says. “It prints out packing slips and shipping labels and what we want to see on them.”
MODERN SYSTEM ALLOWS CUSTOMIZATION
Such customization wouldn’t be possible if Acumatica wasn’t flexibly built on industry leading and standard technologies, or if it didn’t allow third party developers access to its APIs. “Acumatica comes with a framework, but they let us stretch and change it, so it works for us, the way we need it to,” says Sevimli. That openness and flexibility “is very, very rare.”
In addition to TrueCommerce B2BGateway, Tayse Rugs is working with Acumatica partners OzLINK for parcel shipments, Microsoft PowerBI for graphical reporting, and is evaluating barcode scanning software and Microsoft Teams.
“One of the best things about Acumatica is how customizable it is, especially the user interface,” Sevimli says. “I can change screens, processes and workflows. I can also create custom reports by connecting tables, combining tables and then generate a single table that has all the information I need.”
He can then take that single table and connect it to PowerBI to create meaningful visual reports. “I could show people spreadsheets with 50 columns and a couple thousand rows but if I show them a chart, they get it right away.”
ACUMATICA IS A COMPETITIVE EDGE
Tayse Rugs is growing rapidly in a highly competitive environment and implementing Acumatica has given the importer a competitive edge.
“At the end of the day, it falls to the services you provide, how well you present your product, and the price point,” Sevimli says. “If we can offer the exact same product, at the exact same quality and price point, it comes down to personal preferences and choices. But one of the main points is how competitive you are in your pricing.” Because Tayse Rugs has leveraged Acumatica and its partners to create a highly efficient company, Tayse is well positioned to be a technical industry leader.
About TrueCommerce B2BGateway
Founded in Boston, Massachusetts in 1999, TrueCommerce B2BGateway is a world leader in the provision of a cloud-based, fully-integrated EDI solution for Acumatica users. TrueCommerce B2BGateway’s Acumatica solution is 100% built and maintained by TrueCommerce B2BGateway developers. TrueCommerce B2BGateway’s solution is integrated directly into the Acumatica users dashboard, allowing for hassle free, reliable and seamless exchange of any business documents such as purchase orders, invoices, inventory updates, advanced shipping notices via any communication method (FTP, AS2, HTTP, API) and any file type (X12, EDIFACT, CSV, etc). TrueCommerce B2BGateway’s EDI solutions for Acumatica are simple to use, competitively priced, highly effective and can increase profitability by reducing the costs associated with manual data entry errors.
TrueCommerce B2BGateway has offices in North America, Europe and Australia enabling us to offer unparalleled support in many time zones with emergency after hours support available as well.
For further information please visit www.b2bgateway.net
Main Office: +1 401-491-9595
Europe: +353 61 708533
Australia: +61 2 8003 7584
© 2021 TrueCommerce B2BGateway. All rights reserved. This case study is for informational purposes only.