Planet Dog needed an EDI solution that fully integrated with their NetSuite ERP to sell to more than twenty trading partners. Up to now, Planet Dog were using a manual EDI process which took staff up to six hours to process orders on a weekly basis. Not alone was this costly for Planet Dog, but manual data entry meant that it was also error prone which sometimes could result in large chargebacks and fees from trading partners.

Planet Dog selected the TrueCommerce B2BGateway EDI SuiteApp to fully-integrate with their NetSuite cloud-based ERP system. The TrueCommerce B2BGateway EDI SuiteApp is a cloud-based, fully integrated Electronic Data Interchange (EDI) solution for NetSuite users that provides automatic    web-services integration. The TrueCommerce B2BGateway EDI SuiteApp completely removes the need for the Planet Dog staff to manually re-key data and can expedite the ‘order-to-payment’ process from Planet Dog’s trading partner base.

With Planet Dog’s twenty plus trading partners ranging from organizations such as Petco, Petsmart, LL Bean to Life is Good®, TrueCommerce B2BGateway’s EDI SuiteApp for NetSuite processes each transaction in live time, providing Planet Dog with instant access to orders and payments. With TrueCommerce B2BGateway EDI SuiteApp’s direct integration built into the NetSuite dashboard, Planet Dog is able to focus on the business of providing some of the best pet products on the market while at the same time reducing costs, gaining greater efficiencies and faster payments from customers.