Margo Caribe chose NetSuite as their ERP in 2016 and needed to onboard over a dozen new trading partners with no delay or they would risk losing out on the growth.  This rapid growth required that Margo Caribe enlist an EDI provider in order to integrate with NetSuite since they were downloading orders and manually fulfilling them into their ERP.

Margo Caribe chose TrueCommerce B2BGateway to implement EDI and connect them with their new trading partners.  The setup experience was challenging at times for Margo Caribe because EDI was new to them but with strategic planning and effective project management by Nathan Bousquet, TrueCommerce B2BGateway completed the integrations on time and relatively hassle free so Margo Caribe could grow their business.  After the first TP was completed, additional trading partners became easier to onboard.

Margo Caribe has also had great success working with the TrueCommerce B2BGateway production support.  Many of their trading partners require changes. TrueCommerce B2BGateway works on behalf of Margo Caribe to update mapping specifications as required, preventing Margo Caribe from being assessed costly chargebacks by a trading partner.

With so much competition, companies have to be ready to onboard with a trading partner or risk losing the business.  Once a trading partner decides they want to sell their item, suppliers need to be ready for that volume. TrueCommerce B2BGateway’s NetSuite EDI solution gives suppliers the ability to be ready for that growth while reducing the need for manually fulfilling orders resulting in a labor cost savings and efficient order fulfillment.