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SUCCESS STORY

skubana

“Allowing TrueCommerce B2BGateway to connect with Skubana freed up a lot of my time to focus on my other job duties, eliminating manual processes. We are so happy with the team at TrueCommerce B2BGateway and the service you guys provide, I can’t express it enough.

Sonya Spalding | Kryo Inc.    

Client

Kryo Inc.

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Location

Mooresville, NC 28117

Industry

eCommerce Retailer

Business Challenge

Kryo Inc had many challenges, but the biggest challenge was the manual data entry processes prior to using TrueCommerce B2BGateway.

Solution

TrueCommerce B2BGateway connected our Skubana account to each of our trading partners, eliminating the need for manual data entry processes.

Results

As a small rapidly growing company we wanted to fully support our trading partners and TrueCommerce B2BGateway has enabled us to be rock solid as we have no more missed deadlines and no more fees associated with shipping late orders.

CUSTOMER PROFILE

Kryo is a water-based, app-controlled cooling mattress topper that actively cools down to 60℉ (16℃) improving your REM and deep sleep by as much as 20% – that’s like one free hour a night!

Studies show that better sleep improves virtually all aspects of life including weight loss, better cognitive thinking and improved muscle recovery. Our unique cooling mattress topper comes with an accompanying control unit that fits neatly under your bed or next to your nightstand to bring your mattress temperature down as low as 60℉.

Kryo easily connects to your NEST, Fitbit, Jawbone apps and more to enhance your sleep quality. With just 10 nights of data, the Kryo Sleep System can adjust the temperature throughout the night to optimize your sleep cycles. As seen on Digital Trends, Trendhunter, Gadgetsin, @Product Hunt, Gearculture, @Gigadgets and @Art of the Kickstart.

BUSINESS CHALLENGE

We had several challenges but the biggest challenges were the manual processes prior to using TrueCommerce B2BGateway. Some of these manual processes included entering all orders, updating the orders with tracking information once the order ships and in some cases sending the invoices.

SOLUTION

Since TrueCommerce B2BGateway connected our Skubana account to each of our trading partners there are no more manual processes, therefore it has freed up a lot of my time to focus on my other job duties.

BUSINESS BENEFITS

TrueCommerce B2BGateway was the perfect solution we were looking for. Working with Nathan Bousquet made this transition painless. His knowledge, expertise and availability was top notch! Now all of our EDI processes are done effortlessly.

As a small rapidly growing company we wanted to fully support our trading partners and TrueCommerce B2BGateway has enabled us to be rock solid as we have no more missed deadlines and no more fees associated with shipping late orders.

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About TrueCommerce B2BGateway

Founded in Boston, Massachusetts in 1999, TrueCommerce B2BGateway is a world leader in the provision of a cloud-based, fully-integrated EDI solution for Skubana users. TrueCommerce B2BGateway’s Skubana solution is 100% built and maintained by TrueCommerce B2BGateway developers. TrueCommerce B2BGateway’s solution is available in the Skubana App marketplace, allowing for hassle-free, reliable, and seamless exchange of any business documents such as purchase orders, invoices, inventory updates, advanced shipping notices via any communication method (FTP, AS2, HTTP, API) and any file type (X12, EDIFACT, CSV, etc). TrueCommerce B2BGateway’s EDI solutions for Skubana are simple to use, competitively priced, highly effective, and can increase profitability by reducing the costs associated with manual data entry errors.

TrueCommerce B2BGateway has offices in Ireland and Australia enabling us to offer unparalleled support in many time zones with emergency after-hours support available as well.

For further information please visit www.b2bgateway.net

Main Office: +1 401-491-9595
Europe: +353 61 708533
Australia: +61 2 8003 7584
© 2021 TrueCommerce B2BGateway. All rights reserved. This case study is for informational purposes only.