Kitchen Food Company

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kitchen food company


Downloading orders and uploading the purchase order acknowledgments and invoices to the Coles Portal and importing/exporting the same documents in NetSuite was killing us. Since going live with B2BGateway, we’re saving about 2 days a week in manual labour

Mark Winwright | IT Project Managerkitcken


Riverwood, NSW, Australia


Food Production and Distribution

Business Challenge

After purchasing NetSuite ERP, Kitchen Food Company needed an EDI partner that could fully integrate with their new NetSuite ERP solution.


As a ‘Built for NetSuite’ EDI partner B2BGateway was able to provide Kitchen Food Company with a cloud based, fully integrated EDI solution, removing the need to re-key data when exchanging standard business documents with their retail customers.


Staff no longer have to re-key data when exchanging orders, invoices, shipping notices and other business documents with their trading partners. This leads to greater accuracy of data and the freeing up of staff resources.



Kitchen Food Company is a dynamic and established food production business with a strong presence in the food service and retail industries. Kitchen Food Company service blue chip organisations with innovative fresh food solutions and produce a diverse range of ready meals, sandwiches, wraps, salads and desserts which are distributed daily from their fresh food facilities in Sydney, Brisbane & Melbourne to market leading retail & food service businesses across Australia.


As their business rapidly grew, Kitchen Food Company realized that they needed a new backend ERP system that would not alone allow them to scale for the enormous growth that they were experiencing, but would also give them the visibility and 24/7 access that modern cloud technology enables. For this very reason, Kitchen Food Company chose NetSuite, the world’s number one cloud ERP solution to be their new backend system. Next, Kitchen Food Company needed an EDI solution that would fully integrate with their new NetSuite ERP. Due to recent rapid growth, the days of manually downloading orders and entering invoices into Retailers portals were long gone. Kitchen Food Company needed an EDI solution that would automate processes as much as possible and eliminate the need to re-key data.


To start Kitchen Food Company needed an EDI solution that would meet the requirements of three main retailing customers – Coles, General Mills Australia and Woolworths. Upon the recommendation of their NetSuite Account Manager, Kitchen Food Company chose B2BGateway to be its EDI partner. B2BGateway has been NetSuite’s EDI partner of choice since 2002 and provides cloud based, fully integrated EDI solutions to NetSuite users throughout the globe. In fact, as a ‘Built for NetSuite’ solution, B2BGateway’s EDI functionality is built right into the NetSuite users dashboard. The B2BGateway EDI solution is also fully integrated with NetSuite, which means that Kitchen Food Company no longer has to re-key data when exchanging purchase orders, invoices, purchase order acknowledgements and shipping notices with its retailing client base. B2BGateway was also able to provide Kitchen Food Company with outer case GS1-128 barcode labels.


Having a fully integrated NetSuite EDI solution has greatly improved Kitchen Food Company’s supply chain efficiencies and drastically cut down on costs. As everything is now automated staff no longer need to deal with cumbersome retailer portals leading to greater accuracy and reduced costs.

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Since 2001, B2BGateway has been providing Electronic Data Interchange (EDI) & API Connectivity Solutions for NetSuite users. B2BGateway’s cloud-based EDI & API Connectivity solutions allow the NetSuite user to communicate seamlessly with their customers and 3PL’s. We offer both web based and fully integrated EDI & API Connectivity solutions to cater for all market needs and wants (e.g. X12, EDIFACT, Tradacoms, Eancom, Odette, oioUBL, XML, VAN, AS2, FTP, etc.). Our Cloud/SaaS based fully integrated EDI & API Connectivity solutions will integrate seamlessly with all NetSuite ERP Solutions.

In addition to our global headquarters in Rhode Island, B2BGateway has offices in Ireland and Australia enabling us to offer unparalleled support across all time zones.

For further information please visit

Main Office: +1 401-491-9595
Europe: +353 61 708533
Australia: +61 2 8003 7584
Email Address: Sales@B2BGateway.Net
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