SUCCESS STORY
Anne Thys | Sundia Corporation
ABOUT GT BRANDS
Creating delicious, plant based snacks is our passion.
good™ & true® Brands are the makers of healthy, plant-based snacks in the US and Canada. Our fruit cups and protein bars are the perfect healthy snack or meal-replacement for busy on-the-go lifestyles.
BUSINESS CHALLENGE
GT Brands was once an unhappy customer of TrueCommerce B2BGateway that left to go to our competition. Due to the many unique requirements of their trading partners, finding work-arounds and customizable attributes to make their NetSuite EDI integration work as they needed it to be was exceedingly difficult. After a challenging integration with us the first time and a horrible experience with an alternative provider that proceeded, GT Brands decided to come back to TrueCommerce B2BGateway to give it one last shot.
SOLUTION
One of TrueCommerce B2BGateway’s project managers that was responsible for their NetSuite integration, Greg Wolf, went above and beyond any standard or “out of the box” EDI mapping to ensure that every business requirement was met for GT Brands. “Automation that I never imagined was possible with our NetSuite integration, our project manager, Greg, initiated the ideas and then got them to work.”
BUSINESS BENEFITS
GT Brands is a relatively small company, with no “EDI department” in place as some larger companies out there. TrueCommerce B2BGateway handles all the EDI for them, as they do for all their customers big or small, so that GT Brands can focus on running their business. TrueCommerce B2BGateway’s client portal allows them to login and check on connectivity reports, submit support tickets and much more from anywhere they are.
About TrueCommerce B2BGateway
Since 2001, TrueCommerce B2BGateway has been providing Electronic Data Interchange (EDI) & API Connectivity Solutions for NetSuite users. TrueCommerce B2BGateway’s cloud-based EDI & API Connectivity solutions allow the NetSuite user to communicate seamlessly with their customers and 3PL’s. We offer both web based and fully integrated EDI & API Connectivity solutions to cater for all market needs and wants (e.g. X12, EDIFACT, Tradacoms, Eancom, Odette, oioUBL, XML, VAN, AS2, FTP, etc.). Our Cloud/SaaS based fully integrated EDI & API Connectivity solutions will integrate seamlessly with all NetSuite ERP Solutions.
In addition to our global headquarters in Rhode Island, TrueCommerce B2BGateway has offices in Ireland and Australia enabling us to offer unparalleled support across all time zones.
For further information please visit www.b2bgateway.net

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Email Address: Sales@B2BGateway.Net
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This case study is for informational purposes only.
