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SUCCESS STORY

“When we returned to B2BGateway after leaving once before, the experience was totally different.  Our project manager, Greg Wolf, understood our business elements as well as the inflexibility of our trading partners.  Automation I never imagined was possible with our NetSuite integration, Greg and B2BGateway initiated the ideas and then got them to work.”

“We have unique customers with some unique requirements and nothing ‘out of the box’ fits very well.  B2BGateway’s customization abilities for our NetSuite integration makes everything fit perfectly.” 

Anne Thys | Sundia Corporation   GT-Brands

Client

Good Snacks

www.GTBrands.com

Location

Orinda, CA

Industry

Health & Nutrition

good-snacks

ABOUT GT BRANDS

Creating delicious, plant based snacks is our passion.

good & true® Brands are the makers of healthy, plant-based snacks in the US and Canada. Our fruit cups and protein bars are the perfect healthy snack or meal-replacement for busy on-the-go lifestyles.

BUSINESS CHALLENGE

GT Brands was once an unhappy customer of B2BGateway that left to go to our competition.  Due to the many unique requirements of their trading partners, finding work-arounds and customizable attributes to make their NetSuite EDI integration work as they needed it to be was exceedingly difficult.  After a challenging integration with us the first time and a horrible experience with an alternative provider that proceeded, GT Brands decided to come back to B2BGateway to give it one last shot.

SOLUTION

One of B2BGateway’s project managers that was responsible for their NetSuite integration, Greg Wolf, went above and beyond any standard or “out of the box” EDI mapping to ensure that every business requirement was met for GT Brands.  “Automation that I never imagined was possible with our NetSuite integration, our project manager, Greg, initiated the ideas and then got them to work.”

BUSINESS BENEFITS

GT Brands is a relatively small company, with no “EDI department” in place as some larger companies out there.  B2BGateway handles all the EDI for them, as they do for all their customers big or small, so that GT Brands can focus on running their business.  B2BGateway’s client portal allows them to login and check on connectivity reports, submit support tickets and much more from anywhere they are.

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EDI for NetSuite

ABOUT B2BGATEWAY

Since 2001, B2BGateway has been providing Electronic Data Interchange (EDI) & API Connectivity Solutions for NetSuite users. B2BGateway’s cloud-based EDI & API Connectivity solutions allow the NetSuite user to communicate seamlessly with their customers and 3PL’s. We offer both web based and fully integrated EDI & API Connectivity solutions to cater for all market needs and wants (e.g. X12, EDIFACT, Tradacoms, Eancom, Odette, oioUBL, XML, VAN, AS2, FTP, etc.). Our Cloud/SaaS based fully integrated EDI & API Connectivity solutions will integrate seamlessly with all NetSuite ERP Solutions

In addition to our global headquarters in Rhode Island, B2BGateway has offices in Ireland and Australia enabling us to offer unparalleled support across all time zones.
For further information please visit www.b2bgateway.net

B2BGateway contact information:

+1 401-491-9595 // Main Office
+353 61 708533 // Europe
+61 280037584 // Australia
Sales@B2BGateway.Net // Email Address
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This case study is for informational purposes only.