GT Brands was once an unhappy customer of TrueCommerce B2BGateway that left to go to our competition.  Due to the many unique requirements of their trading partners, finding work-arounds and customizable attributes to make their NetSuite EDI integration work as they needed it to be was exceedingly difficult.  After a challenging integration with us the first time and a horrible experience with an alternative provider that proceeded, GT Brands decided to come back to TrueCommerce B2BGateway to give it one last shot.

One of TrueCommerce B2BGateway’s project managers that was responsible for their NetSuite integration, Greg Wolf, went above and beyond any standard or “out of the box” EDI mapping to ensure that every business requirement was met for GT Brands.  “Automation that I never imagined was possible with our NetSuite integration, our project manager, Greg, initiated the ideas and then got them to work.”

GT Brands is a relatively small company, with no “EDI department” in place as some larger companies out there. TrueCommerce B2BGateway handles all the EDI for them, as they do for all their customers big or small, so that GT Brands can focus on running their business. TrueCommerce B2BGateway’s client portal allows them to login and check on connectivity reports, submit support tickets and much more from anywhere they are.