Blue Dog Bakery

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SUCCESS STORY

TrueCommerce B2BGateway has allowed us to automate our order entry and invoicing processes as well as be compliant with customers who require specific EDI needs and documents.  I am always impressed with TrueCommerce B2BGateway’s Production Support Team and their ability to address problems immediately over the phone and through the ticket process on the client portal.

Sheri Blanchard, Order Processing Manager | Blue Dog Bakery

Client

Blue Dog Bakery

www.BlueDogBakery.com

Location

3302 Fuhrman Avenue East, STE 202

Seattle, WA 98102

Industry

All Natural, Fresh Baked Dog Treats

Business Challenge

As the business continued to grow, Blue Dog Bakery needed to improve their supply chain efficiencies to better serve larger customers, especially those requiring EDI.

Solution

The TrueCommerce B2BGateway EDI SuiteApp completely removed the need for Blue Dog Bakery employees to manually re-key data, which not only saved many hours of manual order entry but also expedited the ‘order-to-payment’ cycle between Blue Dog Bakery and their customers.

Results

With Blue Dog Bakery’s sixty plus customers, TrueCommerce B2BGateway’s EDI SuiteApp for NetSuite processes each order transaction in near real time, converting incoming purchase orders to populated sales orders within the Blue Dog Bakery NetSuite system.

Blue-Dog-bakery

CUSTOMER PROFILE

Since 1998, Blue Dog Bakery has been dedicated to making healthy all-natural treats for dogs. Headquartered in Seattle, they make natural dog treats which are sold to several large grocery/mass retailers such as Target, Walmart and Kroger, just to name a few.  Their first natural, low-fat biscuits were created because the founders wanted a healthy snack for their own dogs. Blue Dog Bakery knows that a long and happy life goes paw-in-paw with good nutrition, which they always keep in mind when creating new treats.

BUSINESS CHALLENGE

As the business continued to grow, Blue Dog Bakery needed to improve their supply chain efficiencies to better serve larger customers, specifically those requiring EDI. The organization soon realized that implementing a cutting-edge cloud based, EDI solution that fully integrated with their NetSuite ERP system would remove the costly manual data entry process they had previously relied on. The automated system would also enable  them to sell to more than sixty trading partners, including Target, Kroger and Walmart more efficiently.

SOLUTION

Blue Dog Bakery selected the TrueCommerce B2BGateway EDI SuiteApp to fully-integrate with their NetSuite ERP system. The TrueCommerce B2BGateway EDI SuiteApp is a cloud-based, fully integrated Electronic Data Interchange (EDI) solution for NetSuite users that

provides seamless web-services integration. The TrueCommerce B2BGateway EDI SuiteApp completely removed the need for Blue Dog Bakery employees to manually re-key data, saving hours of manual order entry and expediting the ‘order-to-payment’ cycle between Blue Dog Bakery and their customers.

BUSINESS BENEFITS

With Blue Dog Bakery’s sixty plus customers, TrueCommerce B2BGateway’s EDI SuiteApp for NetSuite processes each order transaction in near real time, converting incoming purchase orders to populated sales orders within the Blue Dog Bakery NetSuite system. With the TrueCommerce B2BGateway EDI Client Portal built directly into the NetSuite users dashboard, Blue Dog Bakery employees can manage all of their EDI accounts directly from within their NetSuite system. Combining NetSuite ERP and TrueCommerce B2BGateway EDI, Blue Dog Bakery is able to focus on the business of baking up high-quality, healthy dog treats while, at the same time, reducing costs, gaining greater supply chain efficiencies and recording faster payments from customers.

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About TrueCommerce B2BGateway

Since 2001, TrueCommerce B2BGateway has been providing Electronic Data Interchange (EDI) & API Connectivity Solutions for NetSuite users. TrueCommerce B2BGateway’s cloud-based EDI & API Connectivity solutions allow the NetSuite user to communicate seamlessly with their customers and 3PL’s. We offer both web based and fully integrated EDI & API Connectivity solutions to cater for all market needs and wants (e.g. X12, EDIFACT, Tradacoms, Eancom, Odette, oioUBL, XML, VAN, AS2, FTP, etc.). Our Cloud/SaaS based fully integrated EDI & API Connectivity solutions will integrate seamlessly with all NetSuite ERP Solutions.

In addition to our global headquarters in Rhode Island, TrueCommerce B2BGateway has offices in Ireland and Australia enabling us to offer unparalleled support across all time zones.

For further information please visit www.b2bgateway.net

Main Office: +1 401-491-9595
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