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Contact B2BGateway.net

If you are contacting us with a question or issue about your current EDI solution please login to your Client Portal and create a support ticket or please contact your project manager.

Mission Statement

B2BGateway strives to provide fully managed and easy to use EDI & API Connectivity Solutions for all of our clients at a reasonable price. Our service enables organizations of all sizes to compete for opportunities in the market.

B2BGateway also strives to be socially, environmentally and morally responsible while providing a healthy, happy, and fun work environment for all of our staff.


What is it like to work at B2BGateway?

B2BGateway is more than just an EDI & API connectivity solution provider.  We are a company that strives to be the best it can be and we encourage staff to do the same by being themselves, leveraging their own strengths and thinking outside of the box.  We support this by maintaining a culture and atmosphere that drives innovation and creative thought in a fun and positive atmosphere.

Shannon, Ireland Office Staff


Corporate Profile

Since 1999, B2BGateway has been providing organizations with EDI & API Connectivity solutions. B2BGateway customers have been very pleased with the hassle-free, on-time solutions that eliminate costly mistakes that result from the manual rekeying of data.

B2BGateway supports all US and international EDI formats (ANSI X-12, EDIFact, XML, etc.) and we support virtually all accepted EDI transport protocols such as VAN, API, AS2, SMTP (E-Mail), FTP, HTTP / HTTPS, Secure Socket, and more.

B2BGateway offers a comprehensive client portal that enables our customers to control and monitor the status of their EDI processes. For our clients that are constantly on the move, B2BGateway offers the EDI Connect app so you can always monitor the important EDI processes for your business wherever you are. EDI Connect is available through Google Play for Android, the App Store for iOS, and from the Windows Phone Store.

B2BGateway also offers the Warehouse Support System (WSS) allowing clients to print pick tickets, generate Advance Shipping Notifications (ASNs), and print UCC-128 Barcode Labels. The Warehouse Support Site (WSS) works in conjunction with our fully integrated EDI & API Connectivity Solutions so orders are still imported into your system.

B2BGateway employees are of the highest professional caliber. B2BGateway staff has expertise in a wide variety of disciplines spanning from business and supply chain management to technical knowledge & software development.

Due to the increasing demand for B2BGateway services around the world, B2BGateway also has offices in Shannon, Ireland and Sydney, Australia enabling us to provide around the clock support across many time zones.

Rhode Island – Global Headquarters
Shannon, Ireland
Sydney, Australia

CEO Address — Kevin Hoyle

Kevin Hoyle | CEO

Kevin Hoyle | CEO

Change is always a large part of the B2BGateway CEO message. We are constantly looking for new improvements that will make our systems better and the client experience more pleasurable. Being an organization in the Tech sector, we see technology evolve rapidly and we need to evolve with it or we will become obsolete.

At B2BGateway, this change often happens without our customers even realizing that it happened. For example, this past year we modified our Logo tag line from “Global EDI Network” to “Global EDI & API Network” because APIs are starting to be talked about in the non-tech community.

APIs are Application Programming Interfaces, and they allow B2B connectivity providers a greater depth of connectivity into systems. With EDI we were limited in what we could send or receive, as we had to stay within the format of the specifications. However, APIs have a lot more flexibility, which allows us to reach into an accounting / ERP system to update inventory, fulfill orders or to perform various other functions.

You are probably thinking, “Wow, this new technology sounds really great”. However, this technology is not new. APIs have been around for years, but non-tech people are just starting to hear about them. B2BGateway has been using this technology for over 10 years, but the bulk of our client base is not aware of it.

The improvements and enhancements we are implementing today, you may hear about 10 years from now. So, don’t worry about the changing technology, we are constantly researching and evaluating new technologies, so that you can focus on running your business. As always, feel free to offer any comments or suggestions directly to me, KHoyle@B2BGateway.net, I’d be glad to hear from you. Thanks.

Technical Architecture

Latest Technology

Utilizing the newest technologies of virtualized computing environments within a server infrastructure and Storage Area Networks (SANs), we have been able to exponentially increase our computing power while reducing the power demand and physical footprint of the primary data center.

Data Backup Procedures

The primary server farm for B2BGateway is located in a suburb of Boston, MA. The B2BGateway.Net Tier 1 computing facility has built-in tolerance and fail-over capabilities.

  • Secondary redundant failover facility located in Rhode Island
  • Third level failover facility located in Shannon, Ireland
Infrastructure Maintenance
  • One hour of maintenance weekly
  • Processed during non-peak hours
  • Continuous Modifications / enhancements to hardware and software
  • Maintained 99.96% uptime over several years
99.96 %
Server Up Time

B2BGateway Awards & Certifications

While our work is rewarding, we’re always delighted and honored when respected organizations recognize our achievements. Our award winning EDI services have been recognized by many peers and industry bodies.

B2BGateway named among the Most Popular EDI Software Solution Providers

B2BGateway is proud that our service has been listed among the Most Popular EDI Software solution providers in 2019 by Capterra!

B2BGateway has been around since 1999, and we’re constantly striving to improve our fully-managed EDI & API connectivity service to provide the best possible value and support for our clients.

Check out our Capterra listing here

IWLA Member

B2BGateway is proudly a member of the International Warehousing & Logistics Association (IWLA).

It’s our goal to support warehousing & third-party logistics companies with B2BGateway’s fully-managed EDI & API data connectivity solutions.

Read about how B2BGateway supports 3PLs

Read about the IWLA

Pros To Know 2017

The leading supply chain publication and industry expert, Supply & Demand Chain Executive Magazine, has named B2BGateway CEO, Kevin Hoyle as a Supply Chain ‘Pro to Know’ for the third year in a row.

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GS1 Accredited

B2BGateway.Net have been certified as an Accredited EDI Solution Provider by GS1.

GS1, an international not-for-profit organization, is dedicated to the design and implementation of global standards and solutions to improve the efficiency and visibility of supply and demand chains globally and across sectors.

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GS1 Australia Accredited

B2BGateway.Net have been certified as an Accredited EDI Solution Provider by GS1 Australia.

The GS1 system of standards is the most widely used supply chain standards system in the world.

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pro to know 2016

Pros To Know 2016

Supply & Demand Executive presented the 16th annual listing of top supply chain industry professionals. B2BGateway’s CEO Kevin Hoyle, Director of Global Business Development Roger Leyden and Director of Sales and Strategic Relationships Louisa Gooding were chosen as “Pro’s to Know”.

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Top 20 Logistics Solution Provider 2016

B2BGateway has been recognized as a ‘Top 20 Most Promising Logistics Solution Provider’ by CIOReview Magazine for its work in providing seamless integrated EDI solutions to Third Party Logistics Providers (3PL) and all relevant parties in the supply chain.

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Built for NetSuite

Since 2001, B2BGateway has been recognized as a world leader in Electronic Data Interchange (EDI) and a provider of EDI for NetSuite. B2BGateway has developed thousands of NetSuite EDI and Trading Partner EDI relationships at an affordable price.

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Intuit Gold Developer

B2BGateway, the leading EDI QuickBooks Gold Developer with the highest client satisfaction rating on the Intuit Marketplace, and is now offering fully integrated EDI solutions to all QuickBooks Online users.

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Acumatica certification

Acumatica-Certified Application

Acumatica is a comprehensive, browser-based Cloud ERP solution optimized for ease of use, adaptability, mobility, speed, and security. The ACA title highlights outstanding development partners whose applications have met the highest standards set for Acumatica integration and functionality.

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PBN Fastest Growing & Innovative Company

B2BGateway selected by Providence Business News as a 2015 PBN Fastest Growing & Innovative Company.

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Top 20 Logistics Solution Provider

B2BGateway recognized by CIO Review Magazine as a Top 20 Most Promising Logistics Solution Provider.

Read Full Article


Pros To Know 2015

Supply & Demand Executive presented the 15th annual listing of top supply chain industry professionals. B2BGateway’s CEO Kevin Hoyle was chosen as a “Pro to Know”.

Read Full Article

Read what our clients say about us

Integration between our distributors and our accounting and warehousing functions use to be a big paperwork nightmare that took many staff hours to reconcile. Now, with B2BGateway, it’s there, at our fingertips, fully accountable and in the cloud. Employees in Sydney, San Francisco, London and Toronto are now all on the same page, and our staff requirements have been reduced by nearly 20%. How good is that?
Peter Spoto - PresidentMaxRelief
B2BGateways’s cloud based, fully integrated EDI solution for Acumatica provides the communications, data translation and mapping functionality required by NZXT to comply with all our trading partners’ EDI requirements. Taking into consideration that Acumatica is a relatively new product and the short time frame required for our EDI implementation, B2BGateway did a great job! Within a month we experienced the many benefits of a seamless, fully integrated EDI solution
Eugene Chang - Head of LogisticsNZXT
Thanks for your great support! Our Project Manager is amazing and always supportive of us!! We can’t thank the B2BGateway staff  enough for everything they do to assist us.
Anthony PepeCastle Merchandising
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